What is SocioRAC?
SocioRAC is a proprietary patent pending multi-platform (Android, iOS & Web) content management and content sharing application.It enables users to save content directly from within an external app (SMS, email, browser, WhatsApp, facebook etc) into SocioRAC, as Reminder, Archive, or Calendar entries.
SocioRAC saves your time and effort by doing away with the need of doing a copy-paste (to notes/ memo or to email yourself). SocioRAC helps you save content with just 1 tap in 5 seconds and find what you want even though thousands of notes in 5 seconds. It removes the stress of taking a backup of your content saved in various places. SocioRAC creates a backup of all content to its cloud storage servers as soon as you create/ edit it.
How does SocioRAC protect my privacy and keep my information secure?
We know that your data is very important and we have various levels of securities.Our data is protected with encryption which ensures that except you nobody can access your data.There is an added option to secure your information by locking your application with a 6 pin passcode to protect access to your data if your phone is unlocked. If you want even more security, you can securely passcode selected folders, i.e., our app provides multi-level security.
How do I log in to my account?
Once you open the app, you will be directed to the Login page after the App tutorial.Enter your E-mail and Password and tap on the “Sign In’ Button to continue.OR If you are a new user, tap on the “New User? Sign Up” Option, Visit our guidance article ‘How to get started with SocioRAC?’
What is the purpose of the “Sync Data” button?
While logging into your existing account we need a few moments to Sync/Get your data from our cloud servers. Tapping this button will bring all your data, i.e., your content, folders, tags, sources, attachments etc. from the backup on our server to your phone for faster access.
What do I do if I have forgotten my account password?
While you are on the login screen, tap on the “Forgot Password” button, and enter your e-mail in the blank provided. You will receive a verification code via e-mail. Enter your verification code and your “New Password” and tap on the change password button.
How do I log-out from my account?
Swipe Right from the left edge of your screen for the side menu, and tap the Logout Button. And tap “Yes” on the confirmation dialog.
How can I change my account password?
Swipe Right from the left edge of your screen for the side menu, tap on “User Information” option, then tap on “Change Password” option.Enter your current password and your new password, and then tap on “Change password” button
How can I change my account details (Name, Phone Number, etc.)?
Swipe Right from the left edge of your screen for the side menu, tap on “User Information” option. Change the Required Information and tap on “SAVE” button.
Can I change my application theme?
Yes, SocioRAC allows users to change the theme. Swipe Right from the left edge of your screen for the side menu tap on “Settings” option.
Then tap on the “Themes” button and select your theme.
How do I add a Password on the app or a folder?
Swipe Right from the left edge of your screen for the side menu, tap on “Settings” option. Turn on the Application PIN or Folder PIN switch by tapping it > Enter the passcode/pin then re-enter to confirm. Check our tutorial on ‘How to add a password?’
How do I remove the pass-code/ PIN from the Application or a Folder?
Go to the Settings page from the side menu(swipe right on the left edge of the home screen), there is a switch labeled Application Pin or Folder pin, simply tap the switch to turn it off and then enter the current passcode to confirm.
What should I do if I forgot my Password or Pin?
There’s a forget button, on the screen where you enter your passcode. Tap on it and you will get an e-mail with your Password or PIN on your registered email ID. Use it to unlock the App or the Folder.
How do I copy content to SocioRAC if the pop up is switched off?
Once you select the content you want to take to the app, simply use the ‘share’ menu option to take the content of the app.
How do I Search, Sort, and Filter for my content?
Please visit our guide for ‘How to Search, Sort, and Filter content?‘
How do I Highlight/ prioritize /Star any object?
Search for the object you want to Highlight/ prioritize /Star and tap on it > Tap on the Star Button on the top right corner, to star it.
How do I remove the Highlight/ priority /Star from any object?
Search for the object you want to remove Highlight/ prioritize /Star and tap on it > Tap on the Star Button on the top right corner, to remove it.
How can I add content (Reminders/Archive/Calendar) manually?
Open the App > Tap on the “+” Button->Change your content options, and add text to the box below > Then Tap on the “Save” button on the top right corner to save the content/object
You can add content/objects by using the Pop-Up. Open the app from which you want to add Information, long press the text to select it, then tap on “Copy” option >The SocioRAC dialog will pop-up >Choose from the content options and then tap on the “Save” button.
Please visit our guide for ‘How to save content manually?‘
I want to save an image, document, PPT, or excel file from another app. How can I do it?
While being in that respective app, select the required images/files locate and tap on the “share” button. Now in the list of applications, find and tap on the “SocioRAC” option. This will create a new note with the image/file already attached.
Please visit our guide for ‘ How to save attachments in SocioRAC? ‘
How do I Edit my “Reminders/Archive/Calendar“ object after I have added them?
Go to the respective folder or search for your object, and then swipe right to edit the content. After editing with appropriate content, tap on the save button at the top right corner
Tap on the content you want to edit and then tap on the edit button available on the top right. After editing with appropriate content, tap on the save button at the top right corner
How do I move or copy “Reminders/Archive/Calendar“ objects between Folders?
Tap on the “three vertical dots” a.k.a. “options” >tap on “Move to Folder” or “Copy to Folder” button respectively >select the multiple objects you want to move or copy and tap next >Select the Folder to complete the operation
How do I merge different objects/contents?
Tap on the “three vertical dots” a.k.a. “options” Tap on “Merge” >Select the objects you want to merge and tap next > Tap “OK” button to confirm. PLEASE NOTE CONTENT WILL BE MERGED INTO THE FIRST NOTE SELECTED ALWAYS, meaning the merged note will have the Source, folder, and tags of the first note.
How do I print single or multiple Objects/Contents?
Search for the object you want to print and tap it > on the top right there is a “Printer” icon, tap on the button >Follow the on-screen instructions and print your document.
Tap on the three vertical dots while being in a folder on the top right corner > Tap on the “Print” button >Select the multiple object(s) you want to print >Tap “Next” > Follow the on-screen instructions and print the document
How do I convert my content into a .PDF?
Follow the Instructions to print your document (as shown above in Print), and print your document as a PDF.
I’m having a problem, where can I find help?
Swipe Right from the left edge of your screen for the side menu, and then Tap on the “Help” Button.
Contact us on: email@example.com. We’ll get back to you ASAP
What if I am getting any error/ or have any question which is not listed here?
Go to the settings/options menu and tap on the “Feedback” option, follow the on-screen instructions, fill up the required information, and submit it.
Contact us at: firstname.lastname@example.org. We’ll get back to you ASAP